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How gg788 Handles Your Personal Data

This page explains exactly what data gg788 collects when you open an account, deposit via DANA, OVO or GoPay, or contact our support team — and what we do with it.

Account data protectionWallet data: DANA, OVO, GoPayNo third-party data sellingYour right to request deletionIndonesia-region scope
gg788 How gg788 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

gg788 applies a layered approach to data security — from how we store your wallet references to how long we keep session logs. Every section below covers a distinct part of that approach so you know exactly what protects your account.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to see which lobby sections you visit. You can disable non-essential cookies in your browser settings at any time without losing account access.
Account Security Measures Your password is hashed and never stored in plain text. We use OTP verification on login from new devices. If we detect an unusual session — new IP, different region — we prompt re-verification before allowing wallet actions.
Data Retention Policy Active account data is retained while your account is open. After a closure request, we hold records only for the minimum period required by applicable law, then delete or anonymise them.
Requesting Changes to Your Data Submit a data access, correction or deletion request via live chat or email. We verify your identity against your registered account details — including your linked wallet type — before processing any change.
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review the data we hold on your account, correct any inaccuracies, or submit a deletion request, our support team handles privacy queries directly. Reach us through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Open the live chat widget inside your account dashboard. Describe your privacy request clearly and we will route it to the data team within one business day.
Email Support Send your data access or deletion request to our support email address. Include your registered account name and the wallet type — DANA, OVO or GoPay — linked to your account.
Account Help Form Use the in-account help form under Settings to submit a formal privacy inquiry. We confirm receipt by email and respond within the window required by applicable local obligations.

Common Questions About Your Data on gg788

These are the questions we receive most often about account data, wallet privacy and how to exercise your rights. If your question is not here, reach us through live chat or the account help form.

We collect your name, email, phone number and the wallet identifier you use — DANA, OVO or GoPay. We also log device and session data automatically to keep your account secure.

We only share data with payment processors — such as your DANA or GoPay provider — strictly to complete your transaction. We do not sell your personal data to advertisers or other third parties.

Contact our support team via live chat or email, include your registered account email address, and specify that you want a data access report. We verify your identity before sending anything.

Yes. Submit a deletion request through the in-account help form or by email. We will process it after identity verification and retain only what applicable law requires us to keep.

Wallet references like your OVO number or GoPay account ID are kept while your account is active and for the minimum post-closure period required by local record-keeping obligations, then deleted.

Yes. All data in transit uses SSL encryption. Passwords are hashed on our side. New-device logins require OTP verification before your account or wallet details can be accessed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.